Legal & Compliance

Transparency and compliance are foundational to SnapGenius. Review our policies, understand your rights, and learn how we protect your data.

Last updated: December 3, 2025

Core Legal

Terms of Service

User agreement, acceptable use, and platform rules

Privacy Policy

How we collect, use, and protect your personal data

Data Processing Agreement

GDPR-compliant data processing terms for enterprise customers

GDPR Rights

Your data protection rights under European law

CCPA Rights

California privacy rights and opt-out mechanisms

Cookie Policy

Information about cookies, tracking, and your preferences

Refund Policy

Subscription refunds, eligibility, and processing

Billing Terms

Payment methods, renewals, cancellations, and disputes

Contact & Support

Get help with technical, billing, legal, or privacy matters

Security

Encryption, infrastructure, and vulnerability reporting

Accessibility

WCAG 2.1 AA commitment and accessibility features

Questions?

Can't find what you're looking for? Our support team is here to help.

General Support

Technical help, account issues, and feature questions

support@snapgenius.tech

Privacy & Data Rights

GDPR/CCPA requests, data access, and deletion

privacy@firat.rw